Processing time typically takes 2-3 business days. Once processed, orders are shipped via standard shipping, which takes 3-8 business days. Please note, it may take up to 24 to 48 hours for your tracking link to become active. We appreciate your patience.

Yes, we ship internationally. Shipping times and rates vary depending on the destination. You can find more details at checkout.

If your order is lost or arrives damaged, please contact us within 7 days of receiving your package. We will assist you in filing a claim with the shipping carrier and work to resolve the issue with a replacement or refund.

At Jaded Allure, we take great pride in the quality and craftsmanship of our jewelry. Due to the nature of our products, all sales are final. We do not offer refunds or exchanges, except in cases where an item arrives damaged. If your order is damaged during shipping, please contact us within 7 days of receiving the item, and we will work with you to resolve the issue.

We sincerely apologize for any errors. If you receive the wrong item, please contact us immediately, and we will send you the correct product at no extra charge.

Our jewelry is crafted from high-quality materials including 925 sterling silver, stainless steel, and 18k gold plating. Our pieces are nickel-free, non-tarnish, and waterproof, designed for both beauty and durability. Be sure to read the description section. 

To ensure your jewelry lasts, avoid exposure to water, perfumes, and lotions. Store your pieces in a cool, dry place when not in use. Gently clean with a soft cloth to maintain their shine. For all Jaded Allure nose rings, we recommend removing your jewelry before exercising, swimming and applying any face creams.

Yes, all our pieces are nickel-free and suitable for sensitive skin. We use materials like sterling silver and stainless steel that are known to be hypoallergenic.

At this time, we do not offer customization services. However, stay tuned for potential future offerings!

Yes, we understand that plans change, and we are happy to accommodate cancellations or modifications to your order. However, please note that if you change your order, certain pieces may become unavailable or out of stock. In such cases, this may result in additional processing and shipping delays as we restock the items you requested.

To minimize any potential delays, we recommend reaching out as soon as possible after placing your order. Our team will do our best to keep you updated and ensure your order arrives as smoothly and quickly as possible.

If an item is out of stock, you can sign up for restock notifications on the product page. We’ll notify you as soon as the item is available again.